Resident Reviews

My first review of these apartments was about the lack of cleanliness in this unit. We experienced roaches on the very first night and thought they would eventually slow down. Now, after a couple of months of living here, I have had two roaches crawl on my face while I was in bed and have seen over 50 roaches throughout this apartment. (Not an exaggeration.) Yes, the people who work here are nice, the maintenance team is responsive, and I understand that they are trying to make this situation better. However, this situation is so far gone. After having a phone call with corporate, they suggest that I could be lying about the situation, saying, “You would be surprised what people would do for $20.” and blame me for not pulling everything out of the cabinets and moving all of the furniture away from the walls. I absolutely would have, but I didn’t have the time to disarrange my house on a Monday night. After spraying this apartment several times, they told me there was no infestation. At this point, the only thing I can imagine is that they are crawling through the cracks of the building. Please take a thorough look at the exact unit you are moving into before signing a lease. I am a very clean person and have never experienced anything like this in my life. I see 2–3 roaches a day, it is absolutely horrific. Now, I’m having to move again. I wish I had more pics, but I would usually see them in the morning and immediately flick them outside or vacuum them up while they were still alive.

Daniel was very responsive and did a great job fixing the AC.

I feel safe here. I’m satisfied with help from maintenance. Activities are offered.

A great place to live. The staff is excellent.

McKenzie and Christina are a great team. They always do their very best to aid us (the residents) with requests and needs and of keeping us informed of activities, closures, late openings, etc. They also do the most amazing activities for us! The property is always being made better because of McKenzie’s leadership and Daniel’s great attitude and skills! Requests for maintenance are always handled quickly and professionally. A suggestion is, when two are in the office, one at a time goes for lunch so the office is staffed at all times when open. I say this because often when in the clubhouse getting coffee, someone other than resident, will come in for whatever reason, and get a bit annoyed when no one is there and they have to return. It’s not a big deal to us residents, we just come back. My only wish is, if possible, is to give a bit more notice when items need to be moved off/away from fence or off patio, for safety of workers and/or our belongings, which of course is very much appreciated. Otherwise, McKenzie, Christina and Daniel are all keepers!

The welcome page could include more utility information and unit-specific details that residents will need during equipment setup. Leasing and property staff could also be better trained and empowered to address resident concerns instead of providing temporary solutions while waiting on someone else.
Maintenance appears to be stretched thin. Adding a part-time or temporary maintenance technician could help improve response times while staying within the labor budget.
I moved into a unit with an outdated washer and dryer that wasn't working properly. My belongings sat in standing water long enough to develop a mildew smell and were ruined. The office apologized and explained that active leaks in other units had taken priority, which is understandable. My concern is that the unit should have been inspected before move-in, and the laundry equipment should have been in working order.
The apartment was also subpar in some areas. The paint quality could have been better, and there was visible dust and dirt on top of the cabinets, making it clear the unit hadn't been thoroughly cleaned before move-in.
As a Business and Operations Director, I see opportunities for Tribute Property Management to better train and equip both office staff and maintenance personnel to address resident concerns more effectively. These are observations from fewer than four days of living in the community..

Very nice place and staff, helped me a lot with moving in and moving out. 10/10 recommend!!

It took a while to get a replacement microwave, but when it arrived the installation was quickly accomplished.

The maintenance team is great!

Clean better.